Separator BarWhat are Skill Sets?

A skill is an ability to perform an activity in a competent manner. There are three main sets of skills:

Transferable skills are the actions taken to perform a task. They are transferable to different work functions and industries. They are typically communicated in verbs such as organize, promote and analyze.

Knowledge-based skills are the work-specific information or technical knowledge required to perform a specific task or carry out a procedure. They are typically communicated in nouns such as human resources, statistics or accounting.

Personal Traits / Attitude skills are traits or personality characteristics which contribute to effective work performance. They are generally communicat by adjectives such as patient, results-oriented, and collaborative.

Separator BarClick a Skill Set to see a list of sample Phrases or Words


Phrases
General Computer Skills
Operating System Skills
Computer Troubleshooting
Word Processing Skills
Database Software Skills
Spreadsheet Software Skills
Presentation Software
Web Skills
Voice Mail Skills
Audio-Visual Skills
Fax Machine Skills

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Phrases and Word Lists
Communications Skills
Persuasion / Promotion Skills
Consultation / Influential Skills
Instructional Skills
Relationship Skills
Support / Service Skills
Counsel / Teaching Skills
Organizational Management Skills
Facilitative Management Skills
Personal Leadership Skills
Leadership and Leadership Potential Skills
Analysis / Problem Solving Skills
Information / Data Management Skills
Computational / Quantitative Skills
Synthetic / Holistic Skills
Spatial / Aesthetic Skills
Intuitive Skills
Artistic / Talent Skills
Equipment / Machinery Skills
Building / Structural Skills
Nature / Body Skills

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Word Lists
Communication/People Skills
Creative Skills
Data/Financial Skills
Helping Skills
Management/Leadership Skills
Organizational Skills
Research Skills
Teaching Skills
Technical Skills

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General Computer Skills
* Identify computer parts
* Use and locate a printer
* Navigate and select menu item
* Back up files to the server
* Remove viruses from a floppy disk and the hard drive

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Operating System Skills
* Log on and navigate both platforms
* Both Mac OS8 or Windows 95/98/2000
* Begin a document on one platform and finish on the other
* Rename files
* Convert files between platforms and file types

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Computer Troubleshooting
* Check electrical and peripheral connections
* Check keyboard and mouse cables
* Conduct a "forced quit"
* Restart the computer after a system crash
* Accurately report problems to the help desk
* Clear printer jams
* Check status of printer with the print monitor

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Word Processing Skills
* Locate and open an existing document
* Create an MS Word file
* Understand and use tool bars
* Cut, copy, insert and move text
* Use grammar and spell check
* Print files and adjust page setup as needed
* Save files to multiple locations
* Change the formatting of a document
* Create tables
* Add graphics to a document
* Use pre-existing templates
* Save a .doc file as another file type
* Create a template
* Set up and use mail merge
* Integrate a spreadsheet or a chart

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Database Software Skills
* Search and retrieve data
* Sort fields by specific data
* Save the database file
* Print a prepared report
* Enter and edit data in a pre-existing file
* Add new fields to a database
* Create new layouts
* Create a new database file
* Define relationships between fields and files
* Use calculations
* Use summary fields
* Set up and use mail merge

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Spreadsheet Software Skills
* Open an Excel workbook
* Enter and edit data in a pre-existing workbook
* Save the workbook
* Print a prepared report
* Insert, modify and delete rows and columns
* Create or modify the layout
* Create a range
* Enter a formula
* Sort data
* Create a new worksheet
* Create a chart
* Modify chart layout
* Import and export information
* Import and export data

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Presentation Software
* Open a PowerPoint file
* Create a new presentation in both slide and outline format
* Present a prepared document
* Format a presentation using a template
* Use transitions and builds
* Print handouts
* Create user notes
* Add graphics, charts and multimedia Internet Skills


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Web Skills
* Launch Netscape and Internet Explorer
* Use hyperlinks
* Find a specific web site by typing in the URL
* Use basic search engine skills to find information
* Use bookmarks
* Download files from the Internet
* Use advanced search engine skills to find information
* Organize, import and export bookmarksEmail Skills
* Send and receive email
* Open an attachment
* Enter setting information
* Send attachments
* Utilize features like forward and reply
* Set up signature files
* Utilize address book and create distribution lists
* Create alternate mail folders and use filters
* Subscribe to and participate in listserv discussion groups

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Voice Mail Skills
* Retrieve messages
* Send messages
* Record a greeting
* Record an extended absence greeting
* Use features such as forwarding and group distribution lists

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Audio-Visual Skills
* Be able to operate the following:
* VCR
* Overhead projector
* Photo copier
* Be able to operate classroom video equipment (Black box)
* Connect a laptop computer to the video system
* Be able to operate EPI Center equipmentKeyboarding Skills  
* 30 words per minute

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Fax Machine Skills  
* Send and receive faxes
* Program a fax machine
* Clean & maintain a fax machineCopy Machine Skills
* Copy 1 & 2 sided documents
* Add covers to documents
* Reduce and enlarge documents
* Remove paper jams

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Core Communications
Easily expresses ideas and information clearly with others both in person and in written form to enhance understanding.
* Listen, Speak/Interact and Write
* Customer/Client Contact
* Interviewing for Information
* Writing for Publication
* Relationship Building
* Communicating Ideas and Information

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Persuasion / Promotion
Adept at using influence to affect a desired outcome.
* Motivate , Persuade, Promote and Sell
* Communicating Across Functions
* Instigating Change
* Lobbying for Legislation
* Motivating Individuals and Teams
* Negotiating for Resources
* Raising Money
* Selling and Promoting Products/Services

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Consultation / Influential
Demonstrates skill in collaborating with others to identify problems and provide advice and solutions.
* Consult, Interview and Write
* Building Alliances
* Client Management
* Evaluating and Solving Problems
* Influencing Decisions and Outcomes
* Providing Internal or External Consulting

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Instruction
Effective in teaching individuals or groups by conveying information using multiple techniques, methods and technologies.
* Speak Before Groups
* Speak/Interact
* Train/Instruct
* Facilitate Groups
* Building Consensus
* Customer Service and Support
* Demonstrating Products/Services
* Training and Development
* Public Speaking
* Influencing Groups
* Informing Others -- Transfer of Learning

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Core Relationship Skills
Effective in establishing and maintaining productive and positive working relationships.
* Collaborate 
* Resolve Conflict
* Recognize Multicultural issues
* Consensus Building
* Coordination Work
* Direct Customer/Client Contact
* Directing and Leading Others
* Management Responsibilities
* Working in Teams

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Support / Service Skills
Actively participates in enhancing the well-being, health and lives of others.
* Serve as Liaison
* Provide Support
* Advocate
* Building Alliances with Different Groups
* Connecting People or Groups with Useful Resources
* Serving on a Task Force, Committee or Board)
* Working with Under-represented Groups, Ill, Elderly, Disabled, Children

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Counsel / Teach
Skillful in developing and helping individuals and groups achieve personal and professional goals.
* Counsel
* Train/Instruct
* Facilitate Groups
* Consensus Building
* Managing Teams/Team Leadership
* Meeting Facilitation
* Leadership Roles
* Productive Cross Functional Work Teams
* Supporting Employee/Individual Development
* Serving as a Mentor

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Organizational Management
Skilled in initiating, structuring and carrying out steps to complete projects and tasks.
* Initiate
* Organize
* Plan
* Coordinate
* Implement
* Administrative Effectiveness
* Coordinating Programs
* Coordinating Distribution of Products
* Managing Project Flow
* Supervisory Responsibilities

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Facilitative Management
Ability to motivate and empower individuals and groups to greater participation, dedication and high standards of performance.

* Coach
* Develop Teams
* Mediate
* Set Goals
* Achieving Goals
* Conflict Resolution
* Cross Functional Work Teams
* Competitive Business Environments
* Team Leadership

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Personal Leadership Skills
* Team cohesion
* Teamwork
* Effective meetings
* Innovative problem solving
* Interactive listening
* Feedback
* Dialogue
* Conflict resolution
* Leading by example
* Teambuilding
* Leading meetings
* Encouraging innovation
* Decision-making
* Planning
* Delegating
* Observing
* Interactive listening
* Dialogue
* Coaching
* Motivating people
* Appraising performance
* Resolving conflicts

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Leadership and Leadership Potential
Skillful in creating a vision and motivating others to achieve excellence in performance.
* Envision
* Lead
* Negotiate
* Make Decisions
* Continuous Improvement
* Developing Strategic Alliances/Partnerships 
* International Business Alliances
* Motivating Others
* Providing Strategic Direction
* Organizational Change and Management

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Analysis / Problem Solving
Ability to identify and define problems and solutions.
* Observe/Identify
* Analyze
* Research
* Solve Problems
* Diagnosis and Troubleshooting of Problems
* Developing Systems
* Efficiency and Performance Standards
* New Product Development
* Process Mapping
* Quality Control

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Information / Data Management
Effective in compiling, organizing and managing data for administrative and operational effectiveness.
* Evaluate
* Categorize/Classify
* Manage Data and Records
* Edit
* Archiving Records
* Accessing Information in a Timely and Efficient Manner
* Managing the Flow and Storage of Information
* Optimizing Business Competitiveness through Acquiring and Disseminating Information
* Processing Information for Specific Purposes

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Computational / Quantitative
Skillful in performing numerical and statistical calculations to provide useful information.
* Compute/Calculate
* Estimate
* Budget
* Model Concepts
* Efficient Business Operations
* Effective Use of Limited Resources
* Making Assessments and Financial Decisions Based on Numerical Data
* Projecting Outcomes Based on Numerical Information
* Reporting Numerical Data in Symbols, Structures and Concepts

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Synthetic / Holistic
Ability to perceive global patterns, structures and connections within information and quantifiable data.
* Conceptualize
* Synthesize
* Demonstrates Foresight
* Composing
* Directing and Producing Artistic Events
* Forecasting Future Trends
* Inventing
* Research and Analysis
* Research and Development 
* Strategic Planning

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Spatial / Aesthetic
Skillfully arrange images, information, ideas, colors, textures etc. into a visually pleasing and functional form.
* Visualize
* Design
* Display
* Building Models
* Creating Visual Impact
* Space and Resource Optimization

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Intuitive
A facility for receiving insight and awareness through hunches, visual images, patterns or a feeling sense.
* Brainstorm
* Improvise
* Use Intuition
* Innovating New Programs and Methods
* Decision Making
* Maximizing Resources
* Creative Problem Solving
* Forecasting

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Artistic / Talent
Capacity for expressing an inner ideal into an artistic, creative or aesthetic form.
* Perform
* Invent/Compose
* Create Images
* Authoring (Fiction)
* Composing
* Craftmaking
* Experimentation
* Originality
* Performing

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Equipment / Machinery
Skillful in proper use of tools, equipment and gauges to insure optimal functioning.
* Operate Equipment
* Repair
* Inspect/Test
* Optimal Use and Productivity of Equipment
* Quality Control
* Manufacturing
* Technology

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Building / Structural
Proficient in implementing a plan into a structural form or original state.
* Build/Construct
* Restore/Renovate
* Residential and Commercial Properties for Community Needs
* Prefabricated Furniture

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Nature / Body
Demonstrates physical agility in u sing hands and the body with power and precision in the physical world.
* Body Coordination
* Hand Dexterity
* Work Outdoors
* Accomplishing Physical Goals and Objectives
* Managing Physical Resources
* Physical Fitness

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Communication/People Skills
Address
Advertise
Arbitrate
Arrange
Articulate
Author
Clarifiy
Collaborate
Communicate
Compose
Condense
Conferr
Consult
Contact
Convey
Convince
Correspond
Debate
Define
Develop
Direct
Discuss
Draft
Edit
Elicit
Enlist
Explain
Express
Formulate
Furnish
Incorporate
Influence
Interacte
Interpret
Interview
Involve
Join
Judge
Lecture
Listen
Market
Miate
Moderate
Negotiate
Observe
Outline
Participate
Persuade
Present
Promote
Propose
Publicize
Reconcile
Recruite
Referr
Reinforce
Report
Resolve
Respond
Solicit
Specifiy
Spoke
Suggest
Summarize
Synthesize
Translate
Wrote

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Creative Skills
Act
Adapt
Began
Combine
Compose
Conceptualize
Condense
Create
Customize
Design
Develop
Direct
Display
Drew
Entertain
Establish
Fashion
Formulate
Found
Illustrate
Initiate
Institute
Integrate
Introduce
Invent
Model
Modifi
Originate
Perform
Photograph
Plan
Revise
Revitalize
Shape
Solve

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Data/Financial Skills
Administer
Adjust
Allocate
Analyze
Appraise
Assess
Audit
Balance
Budget
Calculate
Compute
Conserve
Correct
Determine
Develop
Estimate
Forecast
Manage
Market
Measure
Net
Plan
Prepare
Program
Project
Qualify
Reconcil
Ruce
Research
Retrieve

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Helping Skills
Adapt
Advocat
Aid
Answer
Arrange
Assess
Assist
Clarify
Coach
Collaborate
Contribute
Cooperate
Counsel
Demonstrate
Diagnose
Educate
Encourage
Ensure
Expite
Facilitate
Familiarize
Further
Guide
Help
Insure
Intervene
Motivate
Prevent
Provide
Refer
Rehabilitate
Represent
Resolve
Simplify
Supply
Support
Volunteer

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Management/Leadership Skills
Administer
Analyze
Appoint
Approve
Assign
Attain
Authorize
Chair
Consider
Consolidate
Contract
Control
Convert
Coordinate
Decide
Delegate
Develop
Direct
Eliminate
Emphasize
Enforce
Enhanc
Establish
Execute
Generate
Handle
Head
Hire
Host
Improve
Incorporate
Increase
Initiate
Inspect
Institute
Lead
Manage
Merge
Motivate
Navigate
Organize
Originate
Overhaul
Oversaw
Plan
Preside
Prioritize
Produce
Recommend
Reorganize
Replace
Restor
Review
Schedule
Secured
Select
Streamline
Strengthen
Supervise
Terminate

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Organizational Skills
Approve
Arrang e
Catalogue
Categorize
Chart
Classify
Cod
Collect
Compile
Correct
Correspond
Distribute
Execute
Edit
Generate
Incorporate
Inspect
Log
Maintain
Monitor
Obtain
Operate
Order
Organize
Prepare
Process
Provide
Purchase
Record
Register
Reserve
Respond
Review
Route
Schedule
Screen
Submitt
Supply
Standardize
Systematize
Update
Validate
Verify

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Research Skills
Analyze
Clarify
Collect
Compare
Conduct
Critique
Detect
Determine
Diagnose
Evaluate
Examine
Experiment
Explore
Extract
Formulate
Gather
Inspect
Interview
Invent
Investigate
Locate
Measure
Organize
Research
Review
Search
Solve
Summarize
Survey
Systematize
Test

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Teaching Skills
Adapt
Advis
Clarify
Coach
Communicate
Conduct
Coordinate
Critique
Develop
Enable
Encourage
Evaluate
Explain
Facilitate
Focus
Guide
Individualize
Inform
Instill
Instruct
Motivate
Persuade
Simulate
Stimulate
Taught
Test
Train
Transmit
Tutor

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Technical Skills
Adapt
Apply
Assembly
Built
Calculate
Compute
Conserve
Construct
Convert
Debug
Design
Determine
Develop
Engineer
Fabricate
Fortify
Install
Maintain
Operate
Overhaul
Print
Program
Rectify
Regulate
Remodel
Repair
Replace
Restore
Solve
Specialize
Standardize
Study
Upgrade
Utilize

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